To provide accessible and seamless customer communication, Makro says a chat channel on WhatsApp was the obvious solution to deal with the numerous customer queries received on a daily basis.

Makro has dismissed 379 workers for blocking customers from its stores, and other unlawful behaviour, during the Black Friday weekend. Armed with video footage and photos, it charged them on 15 ...

Makro is the place to be in the festive season, as South Africans are bulk-buying for December and early 2026 The retailer is offering customers a different option than spending hours lining up at a ...

Makro has blamed Black Friday-beating shopping demand during its August birthday celebrations for a surge in complaints from customers over the past two months. Hundreds of Makro customers have ...

Makro customers are now able to directly engage and connect with the retail giant, following the launch of its chat commerce facility available via WhatsApp. To bring the chat service to life, Makro ...

Makro and Game have unveiled their first Black Friday specials, which will launch on 24 October 2025 and run throughout November. Black Friday originated in the United States in the 1960s when ...

Over the last five decades, Makro has evolved from a big box store to one of South Africa's largest retailers, offering consumers a wide range of products under one roof. The retailer has seen ...